Terms of Use & Privacy Policy
Last updated: September 4, 2026
Welcome to www.hongqiu.ca (the “Website”). This Website is operated by Hong Qiu (“we,” “us,” or “our”) and provides general information about residential real estate, home inspection, property ownership, home maintenance, and communities in Edmonton and surrounding areas of Alberta.
Real estate services described on this Website are provided by Hong Qiu through RealMaster Alpha Realty Inc.
Home inspection services are provided through 2704141 Alberta Ltd., or the licensed home inspection business identified in the applicable inspection agreement.
Real estate and home inspection services are separate professional services. Each service is governed by its own written agreement, applicable laws, professional requirements, fees, scope, limitations, and terms.
By accessing or using this Website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue your use of the Website.
Part A — Terms of Use
1. General Information Only
The information provided on this Website, including articles, videos, community profiles, property listings, market updates, home-maintenance information, and home inspection content, is intended for general educational and informational purposes only.
Although reasonable efforts are made to keep the information accurate and current, we do not guarantee that all information is complete, accurate, or up to date.
Real estate markets, property availability, prices, interest rates, school boundaries, zoning, taxes, permit requirements, government programs, regulations, and property conditions may change without notice.
You should not make a real estate, financial, legal, inspection, repair, renovation, or investment decision solely based on information found on this Website.
2. Real Estate Services
Visiting this Website, submitting a contact form, sending a message, making a telephone inquiry, or communicating through social media does not by itself create a client, agency, fiduciary, or brokerage relationship.
A formal real estate service relationship will be established only through the required disclosures and an applicable written service agreement with RealMaster Alpha Realty Inc.
Property listings and market information may be obtained from listing services, brokerages, government sources, property owners, builders, or other third parties. Although such information may be believed to be reliable, its accuracy and completeness are not guaranteed.
Property availability, listing status, price, measurements, features, taxes, zoning, permits, school attendance areas, condominium information, and other property details should be independently verified before making a decision.
Nothing on this Website constitutes:
An offer to buy, sell, lease, or inspect a property;
A guarantee that a property will sell or achieve a particular price;
A guarantee of future property value or investment performance;
A formal property appraisal or valuation;
Legal, tax, accounting, mortgage, insurance, engineering, or financial advice; or
A promise that any particular property or service remains available.
Real estate services are offered only in jurisdictions where Hong Qiu and RealMaster Alpha Realty Inc. are authorized to provide them.
Nothing on this Website is intended to solicit a person who is already subject to an exclusive real estate representation agreement with another brokerage.
3. Home Inspection Services
Information provided on this Website is not a home inspection, inspection report, warranty, engineering assessment, building-code compliance inspection, environmental assessment, or guarantee of a property’s condition.
A professional home inspection is performed only after an applicable written home inspection agreement has been accepted. That agreement will define the property, inspection date, scope of work, exclusions, limitations, fees, report-delivery terms, and responsibilities of the parties.
A home inspection generally reflects visible and accessible conditions present at the time of inspection. Property conditions may change after an inspection. Concealed, inaccessible, intermittent, latent, or future defects may not be identifiable during a visual inspection.
If these Website Terms conflict with a signed home inspection agreement, the signed home inspection agreement will govern the home inspection service.
4. Separate Professional Roles
Real estate representation and home inspection are separate professional services.
If you ask Hong Qiu to provide both services in connection with the same property or transaction, the availability of those services will depend on applicable laws, licensing requirements, brokerage policies, required disclosures, informed consent, and any actual or potential conflict of interest.
We may decline to provide one of the services or recommend that you retain an independent professional where appropriate.
Using one service does not require you to use the other.
5. No Professional Advice
Website content does not replace advice from a lawyer, accountant, mortgage professional, insurance representative, appraiser, engineer, qualified contractor, environmental specialist, municipal authority, or other appropriately qualified professional.
You are responsible for obtaining independent professional advice appropriate to your circumstances before entering into a transaction or making a significant property-related decision.
6. Communications and Inquiries
Website forms, email, telephone, messaging applications, and social media are provided for general inquiries.
Electronic communications may be delayed, misdirected, filtered, intercepted, or not received. Do not use a Website form, email, or social media message for urgent or time-sensitive instructions, including:
Submitting or accepting an offer;
Changing an offer;
Removing a condition;
Delivering a legal notice;
Authorizing the release of funds; or
Communicating a matter involving a contractual deadline.
A message is not considered received or accepted until its receipt has been personally confirmed.
Please do not send highly sensitive identity, banking, financial, password, or security information through an unsecured Website form or social media platform.
7. Acceptable Use
You may access and use this Website for lawful, personal, and non-commercial purposes.
You must not:
Use the Website for unlawful, fraudulent, misleading, or abusive purposes;
Attempt to gain unauthorized access to the Website, servers, accounts, or data;
Introduce malware, viruses, harmful code, or automated scraping tools;
Interfere with the security, performance, or operation of the Website;
Impersonate another person or submit false information;
Copy, reproduce, republish, sell, or commercially exploit Website content without permission; or
Use Website content or branding in a way that falsely suggests sponsorship, affiliation, approval, or endorsement.
8. Intellectual Property
Unless otherwise stated, original text, photographs, videos, graphics, branding, page designs, reports, and other materials created for this Website are owned by or licensed to Hong Qiu or the applicable business.
You may view Website content and share links to publicly available pages for personal and informational purposes.
You may not reproduce, modify, republish, distribute, sell, or commercially use Website materials without prior written permission.
Property listings, trademarks, brokerage logos, photographs, maps, market data, and other third-party materials remain the property of their respective owners and may be subject to separate terms and restrictions.
9. Third-Party Websites and Services
This Website may contain links to property-listing platforms, brokerage websites, government websites, social media platforms, video platforms, mapping services, scheduling systems, mortgage resources, contractors, or other third-party services.
Third-party links are provided for convenience and do not necessarily constitute an endorsement, recommendation, or guarantee.
We do not control and are not responsible for third-party content, availability, security, privacy practices, products, services, or accuracy.
Your use of a third-party website or service is governed by that provider’s own terms and privacy policy.
10. Website Availability and Security
We aim to keep the Website available and functioning properly, but uninterrupted, secure, or error-free access is not guaranteed.
The Website may become temporarily unavailable because of maintenance, technical problems, hosting interruptions, security events, third-party failures, or circumstances beyond our reasonable control.
We do not guarantee that the Website or files made available through it will be free from viruses or other harmful components. You are responsible for using appropriate security measures on your devices.
11. Disclaimer and Limitation of Liability
The Website and its general informational content are provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, we disclaim warranties concerning the Website’s availability, completeness, accuracy, reliability, fitness for a particular purpose, and freedom from technical errors.
To the maximum extent permitted by applicable law, Hong Qiu, RealMaster Alpha Realty Inc., and 2704141 Alberta Ltd. will not be liable for indirect, incidental, consequential, special, or similar losses arising solely from:
Accessing or being unable to access the Website;
Relying on general Website information;
Errors, omissions, or outdated information;
Technical problems or interrupted availability;
Third-party websites or services; or
Unauthorized access occurring beyond our reasonable control.
Nothing in these Terms excludes or limits any obligation, liability, remedy, or consumer right that cannot legally be excluded or limited.
These Website Terms do not replace or alter the rights and obligations contained in an applicable signed real estate service agreement or home inspection agreement.
12. Changes to These Terms
We may update these Terms of Use periodically to reflect changes to the Website, services, technology, business practices, or applicable requirements.
The revised terms will be posted on this page with an updated revision date. Continued use of the Website after revised terms are posted constitutes acceptance of the revised Website Terms.
13. Governing Law
These Terms of Use are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta.
Any dispute relating specifically to the use of this Website will be subject to the jurisdiction of the courts of Alberta, unless applicable law requires otherwise.
14. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Part B — Privacy Policy
15. Scope of This Privacy Policy
This Privacy Policy explains how personal information may be collected, used, disclosed, stored, and protected when you visit www.hongqiu.ca, submit an inquiry, or communicate with us through the Website.
Depending on the service involved:
Personal information relating to real estate services may also be handled by RealMaster Alpha Realty Inc. under its own policies, legal obligations, and record-keeping requirements; and
Personal information relating to home inspection services may be handled by 2704141 Alberta Ltd. and applicable inspection, scheduling, payment, and reporting service providers.
This Privacy Policy applies only to information under our control. Third-party websites and platforms have their own privacy practices.
16. Accountability
We are responsible for personal information under our control and take reasonable measures to handle it in accordance with applicable privacy laws.
The individual responsible for Website privacy matters is identified by the position title Privacy Officer.
Privacy questions and written requests may be submitted through the contact form available at www.hongqiu.ca. Please include the words “Privacy Request” in your message.
17. Personal Information We May Collect
Information You Provide
Depending on how you interact with the Website, we may collect information you voluntarily provide, including:
Your name;
Email address;
Telephone number;
Preferred method of contact;
Information included in your message;
Property address or general property information;
Real estate buying, selling, or relocation preferences;
Home inspection inquiry details;
Appointment or scheduling information; and
Other information reasonably necessary to respond to your inquiry or provide a requested service.
Please do not submit sensitive identity, banking, financial, password, or security information through a general Website contact form.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically by the Website, hosting provider, analytics provider, or other enabled services, including:
Internet Protocol address;
Browser and device type;
Operating system;
General or approximate location derived from an IP address;
Pages visited and time spent on the Website;
Referring website or search terms;
Date and time of access;
Cookie identifiers; and
Website performance, security, and error information.
The information actually collected depends on the Website features and third-party services enabled at the time of your visit.
Information From Other Sources
Where permitted by law, we may receive personal information from sources such as:
RealMaster Alpha Realty Inc.;
Property owners, buyers, sellers, or their authorized representatives;
Real estate listing and transaction platforms;
Home inspection scheduling or reporting systems;
Referral sources; and
Social media or messaging platforms you use to communicate with us.
18. How We Use Personal Information
We may use personal information for reasonable purposes connected with our activities, including:
Responding to questions and contact requests;
Identifying and communicating with you;
Arranging consultations, property showings, or inspections;
Understanding your real estate or home inspection needs;
Providing information or services you request;
Preparing, administering, and performing service agreements;
Maintaining appropriate business, transaction, and inspection records;
Following up on inquiries or services;
Sending information or marketing communications where you have consented or where otherwise permitted by law;
Improving Website content, usability, and performance;
Protecting the Website against fraud, misuse, and security threats;
Meeting brokerage, licensing, insurance, accounting, regulatory, and legal requirements; and
Establishing, exercising, or defending legal rights.
We will not use personal information for an unrelated purpose without obtaining consent where consent is required by law.
19. Consent and Your Choices
Where consent is required, we will seek consent in a form appropriate to the nature and sensitivity of the information and the reasonable expectations of the individual.
By voluntarily submitting information through the Website, you consent to its collection, use, and disclosure for the purposes reasonably connected with your request and described in this Privacy Policy.
You may withdraw consent to certain future uses of your information, subject to contractual restrictions, legal requirements, and reasonable notice.
Withdrawal of consent may affect our ability to respond to an inquiry or provide a requested service.
Consent is not required where applicable law permits or requires personal information to be collected, used, or disclosed without consent.
20. Disclosure of Personal Information
We do not sell or rent personal information.
Personal information may be disclosed where reasonably necessary to:
RealMaster Alpha Realty Inc. in connection with real estate inquiries or services;
2704141 Alberta Ltd. in connection with home inspection inquiries or services;
Hosting, Website administration, analytics, communications, scheduling, document-management, payment, or inspection-reporting service providers;
Lawyers, accountants, insurers, contractors, consultants, and other professional advisers;
Parties involved in a real estate transaction where authorized or required;
Government, regulatory, law-enforcement, or judicial authorities where required or permitted by law;
Protect the rights, safety, security, or property of clients, Website users, or others; or
Complete a proposed business reorganization, transfer, or similar transaction, subject to appropriate confidentiality and legal requirements.
We seek to limit disclosure to the information reasonably necessary for the applicable purpose.
21. Cookies and Similar Technologies
Cookies are small data files stored on your device when you visit a website.
Depending on the Website features enabled, www.hongqiu.ca may use:
Essential cookies required for Website operation and security;
Preference or functionality cookies;
Analytics cookies used to understand Website traffic and performance;
Cookies associated with embedded videos, maps, forms, or social media content; and
Advertising or marketing cookies, if such features are enabled.
Some cookies may be placed by third-party service providers. Those providers may collect information according to their own privacy policies.
Where required, optional cookies will be used only after the applicable consent has been obtained.
You may manage cookies through the Website’s cookie controls, where available, or through your browser settings. Disabling cookies may affect certain Website features.
22. Analytics and Embedded Content
The Website may use analytics services to understand how visitors find and use the Website. Analytics information may include page visits, approximate location, device information, referral source, and interactions with Website content.
Pages may also contain content provided by third parties, such as videos, maps, property-search tools, scheduling tools, or social media features.
When you interact with embedded third-party content, the third party may collect technical or personal information directly from your browser. Its collection and use of that information are governed by its own privacy policy.
23. Service Providers Outside Canada
Some hosting, analytics, communications, scheduling, cloud-storage, social media, or other technology providers may process or store personal information outside Canada, including in the United States.
When information is processed outside Canada, it may be subject to the laws of the country where it is processed and may be accessible to courts, law-enforcement agencies, or government authorities in that jurisdiction.
Service providers are authorized to use personal information only for the purposes for which they are engaged, subject to applicable contractual and legal requirements.
Questions about the policies and practices relating to service providers outside Canada may be submitted to the Privacy Officer through the contact form at www.hongqiu.ca.
24. Retention and Disposal
We retain personal information only for as long as reasonably necessary to:
Fulfil the purposes for which it was collected;
Provide requested services;
Maintain appropriate business records;
Meet brokerage, regulatory, insurance, tax, contractual, and legal requirements; or
Resolve disputes and enforce agreements.
Retention periods may vary depending on the type of information and the service involved.
When information is no longer reasonably required, it will be deleted, destroyed, anonymized, or otherwise securely disposed of, subject to applicable technical and legal limitations.
25. Safeguards
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information under our control.
These safeguards may include access restrictions, account security, password protection, secure service providers, software updates, record-management procedures, and secure disposal practices.
No Internet transmission, electronic storage system, or Website can be guaranteed to be completely secure. You should avoid sending sensitive information through unsecured communication channels.
If a privacy breach occurs, we will assess and respond to it in accordance with applicable legal requirements.
26. Access and Correction
Subject to applicable law, you may make a written request to:
Ask whether we hold personal information about you;
Request access to your personal information;
Request correction of inaccurate or incomplete information; or
Ask questions about how your information has been collected, used, or disclosed.
Submit your written request through the contact form at www.hongqiu.ca and include the words “Privacy Request.”
We may need to verify your identity before processing a request. Access may be limited where permitted or required by law, including where disclosure would reveal another person’s personal information or information protected by legal privilege.
27. Marketing Communications
We may send promotional electronic communications only where consent has been obtained or where otherwise permitted by law.
You may withdraw your consent to marketing communications by using the unsubscribe method provided in the communication or by submitting a request through the Website.
Withdrawing from marketing communications will not prevent service-related or transaction-related communications where those communications remain necessary.
28. Children’s Privacy
This Website is intended for adults seeking real estate, home inspection, or property-related information and services.
We do not knowingly solicit personal information from children through the Website. If a parent or guardian believes that a child has submitted personal information, they may submit a privacy request through the Website contact form.
29. Third-Party Privacy Policies
This Privacy Policy does not govern websites, applications, property-search platforms, social media services, embedded content, or other third-party services that we do not control.
You should review the privacy policy of each third-party service before providing personal information to it.
30. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to the Website, services, technology, legal requirements, or information-handling practices.
The revised Privacy Policy will be posted on this page with an updated revision date. Material changes may also be communicated through the Website or another appropriate method.
31. Privacy Questions, Requests, and Complaints
Questions, access requests, correction requests, consent-withdrawal requests, and privacy complaints may be directed to the Privacy Officer through the contact form at:
Please include the words “Privacy Request” in your message and provide enough information for us to understand and respond to your request.
If a privacy concern is not resolved to your satisfaction, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta or another applicable privacy regulator.
